Locations
London, UK · Boston, MA, USA · West Street / River Street, Boston, MA, USA
industry
Administrative Services · Information Technology · Software · Transportation
Size
51-200 employees
Stage
Series C+
founded in
2015
parcel Lab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize the customer experience. The award-winning platform empowers brands to transform mundane operational touchpoints into personalized experiences, creating unique moments of joy for customers. With over 800 brands served and tracking data from more than 350 carriers worldwide, parcel Lab is positioned as a leader in the post-purchase experience market, focusing on enhancing customer satisfaction and loyalty through proactive communications and tailored solutions.
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