About the job

Your work is about turning existing clients into long term fans of Deftpower. You step in when Sales moves towards the contract phase and become the trusted sparring partner who helps clients grow beyond the initial deal. You quickly understand their strategy and challenges and make sure the right people inside Deftpower are involved at the right time.

• You show clients what they didn’t know was possible. By connecting their ambitions to everything Deftpower has to offer, you help them get more value out of our products and make the next contract a logical and enthusiastic yes.

• Join the sales process from the contract phase onwards and build strong, lasting client relationships

• Work closely with the CET team during onboarding, migrations and follow up projects, keeping expectations sharp and delivery on track

• Turn client feedback into concrete upsell, cross sell and product improvement proposals

• Handle renewals and negotiations together with internal stakeholders and represent Deftpower towards clients and at industry events